Question 1

Who is FFT and what do you do?

Accepted Answer

FFT Food Service Equipment Co., Ltd is a Thailand-based supplier of commercial kitchen appliances and equipment. We design, supply, install and service kitchens for restaurants, hotels, resorts, cafés, bakeries and catering operations across the country.

Question 2

Where are you located?

Accepted Answer

Our head office and main showroom are in Pattaya (Chonburi), with a second showroom and service base in Phuket. From these two hubs our team covers projects nationwide.

Question 3

What types of equipment do you supply?

Accepted Answer

We supply a full range of professional kitchen equipment: cooking lines (combi ovens, ranges, fryers, grills), refrigeration, ice machines, dishwashing, beverage and bar equipment, stainless steel fabrication (sinks, tables, cabinets, trolleys, shelving), exhaust hood systems and small wares.

Question 4

Do you offer kitchen design and floor plans?

Accepted Answer

Yes. Our in-house team produces detailed kitchen layouts and floor plans, sized and zoned around your menu, throughput and the brands you choose — at no cost for serious project enquiries.

Question 5

Do you handle installation and delivery?

Accepted Answer

Yes. We coordinate delivery to site, position and connect equipment, and commission it together with your team. For larger projects we handle full turnkey installation including stainless steel fabrication and exhaust systems.

Question 6

Do you offer after-sales service and maintenance?

Accepted Answer

Yes. We offer one-off repairs as well as scheduled service and maintenance contracts that put trained FFT technicians on-site at regular intervals, helping prevent breakdowns and extend equipment lifespan.

Question 7

Which brands do you carry?

Accepted Answer

We work with leading European and Asian manufacturers across cooking, refrigeration, dishwashing and beverage categories. Tell us your project and we will recommend the most suitable brand and model for your budget and workflow.

Question 8

Do you sell to private homes as well as businesses?

Accepted Answer

Our focus is commercial and professional kitchens, but we do supply high-end residential projects when the requirements call for professional-grade equipment.

Question 9

How do I get a quote?

Accepted Answer

Send us your equipment list, floor plan or a short description of your project through the contact form, WhatsApp, LINE or by phone. We typically respond with a quote and recommendations within one to two working days.

Question 10

Do you ship outside Thailand?

Accepted Answer

Our primary market is Thailand, but we do support selected projects in neighbouring Southeast Asian countries. Contact us with your location and we will let you know what we can do.

Frequently Asked Questions